Privacy notice

Data controller

Vector Gateway Consulting Sdn. Bhd. (SSM 202401885585)
76, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
Email: info@vector-gateway.digital
Phone: +60-3-0000-1703

This notice is provided under the Personal Data Protection Act 2010 (Act 709) as amended, including provisions in force from 1 June 2025 relating to data protection officers and breach notification.

Data Protection Officer

Tan Mei Ling serves as the Data Protection Officer for this business.
Contact: info@vector-gateway.digital or +60-3-0000-1703.

What we collect

When you submit the contact form we collect your name, email address, optional phone number, and the message you provide about your project. We also store your cookie consent choice locally in your browser (see Cookies).

We do not run analytics, advertising pixels, or third-party tracking on this website.

Purposes and legal basis

We process inquiry data to respond to your request, prepare proposals, and perform pre-contract steps at your request. Processing is based on your consent when you submit the form and our legitimate interest in operating a professional services business.

Disclosure

Inquiry data is handled by our same-domain form handler (/api/inquiry) and accessed only by staff who need it to respond. We do not sell personal data. Processors (such as email or hosting providers) are engaged under appropriate contracts when they process data on our behalf.

Retention

Inquiry records are kept for up to twenty-four months after the last meaningful correspondence unless a longer period is required for legal or accounting obligations, then securely deleted or anonymised.

Security

We apply access controls, encrypted transport (HTTPS), and least-privilege access to systems holding inquiry data.

Your rights

You may request access to, correction of, or deletion of your personal data where applicable under the PDPA, including the data portability right where it applies from 2025 onward. Contact the DPO using the details above. You may also lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Data breaches

If a personal data breach occurs, we will notify the Commissioner as soon as practicable where required and inform affected individuals when significant harm is likely, in line with section 12B obligations under the 2024 amendments.

Changes

We may update this notice when our practices or legal requirements change.